About | Staff

Meet the Staff at the Smith Hill Community Development Corporation


Jean Lamb, Executive Director (2015 – Present)

Jean, current Executive Director, has been with the Smith Hill Community Development Corporation for 9 years, first from 2000-2004 and returned in 2012 to take on a leadership role to advance the organization in its mission. In 2015, Jean became the Executive Director of the CDC, and under her leadership, the organization has expanded it’s programming beyond housing support. 


Carol A. Osborne, Property Manager and Administrative Assistant

Carol began volunteering with the CDC in February of 2015, before joining the staff in July of that year. In her daily role, Carol interfaces with residents as she collects rents, re-certifies tenants and completes work orders. She is also responsible for tracking housing inspections with various funding sources and agencies, including bi-yearly apartment and exterior inspections for our maintenance dept. Carol brings a wealth of office management and research experience as she previously worked at Memorial Hospital of Rhode Island for over two decades. 

When she’s not answering phones at her desk, Carol and her husband Steven can be found hiking outdoors, exploring the White Mountains of New Hampshire  with their four grandsons or dog-sitting for animals across Rhode Island and Massachusetts. A true Rhode Islander, she loves quahauging and tending to her garden. 


Dana Flori, Operations Manager

Dana has been with the Smith Hill Community Development Corporation for over thirteen years. Initially hired to work in a receptionist position, Dana’s responsibilities grew to include: overseeing the day to day office operations, recording applications for funding and the oversight of the distribution of funds and receivables and payables. Dana has been part of our annual audits, as well as interfacing with  community members, funders, and city and state personnel. She likewise works directly with our Property Manager in all aspects. Her new position, with training and support will be the Operations Manager to assist the Executive Director in all operational, financials/funding and development roles.


Hannah Perez, AmeriCorps Resident Service & Accessing Home Coordinator 

Hannah joined the Smith Hill CDC team as an AmeriCorps Resident Services Coordinator in 2018. In her role, she will be working with residents to help them continue to be, or become, successful tenants by providing them with resources and trainings. Hannah has enjoyed meeting the residents, hearing their stories, and working with them and the CDC Staff to address their specific challenges. To Hannah, the struggles they face have been eye-opening and range from mental health conditions to financial challenges. Hannah has become an active member of the Smith Hill Community as she attends Neighborhood Safety meetings, Key Presentation Ceremonies with Mayor Elorza of Providence, Narcan trainings, and community clean-ups. 


Raquél Lynn Pérez, AmeriCorps Resident Service & Accessing Home Coordinator 

Raquél Pérez  joined the CDC team as an AmeriCorps Resident Service Coordinator in October of 2017. She originally grew up in Massachusetts, but relocated to Smith Hill last June. She works closely with the CDC Staff and resident families to bring helpful resources into the community.  Raquél facilitates Rent RIte classes for community members that need some financial training, and I also help with job referrals, education needs, and mental/physical health concerns.