Smith Hill CDC Staff











2017 Smith Hill CDC Office Staff: Diane Heroux (Front Row Left), Jean Lamb (Front Row Center), Dana Flori (Front Row Right), Carol Osborne (Middle Row Right), Rosa Ramos (Middle Row Center) Michelle Morrow (Middle Row Left), Alice Buckley (Back Row Middle) Staff not in Group Photo:  Scott Bjurman, Erica Swanson, Erika Moronta, Mireya Lopez








Jean Lamb, Executive Director (2015 – Present)

Jean Lamb current Executive Director has been with the Smith Hill Community Development Corporation for 9 years, first from 2000-2004 and returned in 2012 to take on a leadership role to advance the organization in its mission.








Carol A. Osborne, Property Manager and Administrative Assistant

Responsibilities: Collect rents, answer telephone, recertify tenants, housing inspections with various funding sources and agencies, bi-yearly apartment and exterior inspections for our maintenance dept., Work with other staff on various projects, monitor hours for AmeriCorps, file accounts payables and documents, complete work orders for tenants, and Meetings with Neighborhood works of Blackstone Valley.








Diane Heroux, Resident Service Coordinator

I am the Resident Service Coordinator here at Smith Hill CDC and Dimeo properties. Currently I facilitate the Rent Rite classes and assist our residents in accessing services that they are eligible for (SNAP, Heat Assistance, etc).








Dana Flori Bio, Operations Manager

Dana has been with the Smith Hill Community Development Corporation for thirteen years. Initially hired to work in a receptionist position, Dana’s responsibilities grew to include, but is not limited to; overseeing the day to day office operations, recording applications for funding and the oversight of the distribution of said funds and receivables and payables. Dana has been part of our annual audits, as well dealing and interacting with the general public such as community members, funders, and city and state personnel. She likewise works directly with our Property Manager in all aspects. Her new position, with training and support will be the Operations Manager to assist the Executive Director in all operational, financials/funding and development roles.








Alice Buckley, Affordable Housing Development Coordinator

Alice has been in the construction industry for the past 35 years, mainly in the private sector. After completing her BS in Public Administration earlier this year, she is very excited to join SHCDC as the Affordable Housing Development Coordinator.








Rosa Ramos, YouthRap Coordinator

I am the Program Coordinator for the Youth Resident Activities Program (YouthRAP). As the program coordinator I plan, prepare and lead the youth programming several days a week. I also supervise and ensure the safety of the participants during program activities and field trips. And I manage and direct the efforts of the program volunteers and/or assistants.   








Scott Bjurman, Resident Service Coordinator

After serving ten years in the United States Army, Scott has been dedicated to helping others through working in the field of Social Work.  He has recently graduated with his Bachelors in Social Work from Rhode Island College and is currently working towards his Masters in Social Work at Rhode Island College.  Scott’s role here at Smith Hill Community Development Center is as a Resident Service Coordinator.  This includes ensuring the clients of Smith Hill CDC are receiving all possible benefits the state offers.  Scott also assists in instructing a Rent Rite class which aids in educating current and future tenants in the responsibilities of a tenant/landlord relationship.


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